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What gold rate will be applicable for me if I am not selling my digital gold via seller using live pricing
admin admin
Sep 23, 2022 11:14 AM
Web Content Article
null {} null What gold rate will be applicable for me if I am not selling my digital gold via seller using live pricing? You shall receive the credit applicable for the weight of gold requested to...
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My digital gold seller has stopped servicing my account. I now want to sell my digital gold. What is the process
admin admin
Sep 23, 2022 11:08 AM
Web Content Article
null {} null My digital gold seller has stopped servicing my account. I now want to sell my digital gold. What is the process? We would like to assure you that your digital gold investment is safe...
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Can I transfer my gold balance
admin admin
Sep 23, 2022 11:04 AM
Web Content Article
null {} null Can I transfer my gold balance? You can transfer your gold balance online if the partner platform provides features. The gold balance can be transferred only to the accounts within the...
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What happens in case of a failed attempt of delivery
admin admin
Sep 23, 2022 11:00 AM
Web Content Article
null {} null What happens in case of a failed attempt of delivery? Delivery to your address will be attempted three times. If you are not available at your mentioned address to accept the delivery,...
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How do I close my account?
bhavika sony
Sep 30, 2022 6:33 AM
Web Content Article
null null null {} Customer needs to place the request for delivery/ redemption or sell back, if sale back window is active for liquidating the gold holding, if any. If you do not have any gold...
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Are there any charges associated with transfer?
bhavika sony
Sep 30, 2022 6:37 AM
Web Content Article
null null null {} There are no charges associated with transferring gold balance. {} Are there any charges associated with transfer?
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My digital gold seller has stopped servicing my account. I still want to hold on to my digital gold investment. Can I do that?
bhavika sony
Sep 30, 2022 6:38 AM
Web Content Article
null null null {} Please be assured that the gold you have bought via you intermediary is allocated as physical gold under your direct ownership and stored within fully insured, certified vaults...
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My digital gold seller has stopped servicing my account. Can I get my holding statement? Or can you please give me a holding certificate?
bhavika sony
Sep 30, 2022 6:40 AM
Web Content Article
null null null {} Upon validation of your KYC, we can share with you your holding statement. {} My digital gold seller has stopped servicing my account. Can I get my holding statement? Or can you...
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What is Gold Accumulation Plan (GAP)?
bhavika sony
Sep 30, 2022 6:54 AM
Web Content Article
null null null {} The GAP allows you to purchase gold using your Partner Platform account. The minimum transaction value across different platform varies from INR1 to INR1000. You can buy and sell...
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How do I buy digital gold?
bhavika sony
Sep 30, 2022 6:56 AM
Web Content Article
null null null {} You can make an offer to buy Gold at the rate displayed on the Partner Platform in either rupees or grams. For example, you can buy gold worth INR1 and above or 0.1 gram and...
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How do I sell the gold I have accumulated?
bhavika sony
Sep 30, 2022 6:59 AM
Web Content Article
null null null {} When the sale back window (open sale back window) is active, you can offer to sell your Gold accumulated on Partner Platform in either Rupees or Gram. For example, you can offer...
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How do I redeem my gold?
bhavika sony
Sep 30, 2022 7:01 AM
Web Content Article
null null null {} You can select the quantity and denomination of the gold you wish to redeem from the available options of coins on the Partner Platform. You can request for all or part of your...
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What is the maximum period for which MMTC-PAMP will store my gold
admin admin
Sep 23, 2022 10:12 AM
Web Content Article
null {} null What is the maximum period for which MMTC-PAMP will store my gold? You can buy and store your gold FREE of cost for a period of 5 years from the date of purchase with us. This period...
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What is the exchange process?
admin admin
Sep 25, 2022 9:24 AM
Web Content Article
null {} null What is the exchange process? Under the exchange process, MMTC-PAMP shall purchase the customer’s metal as per the current day’s buyback rate and the amount will be credited to the...
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Building Sustainable Communities
admin admin
Sep 21, 2022 8:13 AM
Web Content Article
Building Sustainable Communities We believe in strengthening local communities and supporting them on their journey to improved welfare and greater equality. Through our grassroots,...
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CSR Composition, Approved Projects of FY 22-23 and Ongoing Projects of FY 20-21
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Mar 1, 2023 12:28 PM
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