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My digital gold seller has stopped servicing my account. Can I get my holding statement? Or can you please give me a holding certificate
admin admin
Sep 23, 2022 11:15 AM
Web Content Article
null {} null My digital gold seller has stopped servicing my account. Can I get my holding statement? Or can you please give me a holding certificate? Upon validation of your KYC, we can share with...
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What gold rate will be applicable for me if I am not selling my digital gold via seller using live pricing
admin admin
Sep 23, 2022 11:14 AM
Web Content Article
null {} null What gold rate will be applicable for me if I am not selling my digital gold via seller using live pricing? You shall receive the credit applicable for the weight of gold requested to...
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My digital gold seller has stopped servicing my account. I still want to hold on to my digital gold investment. Can I do that
admin admin
Sep 23, 2022 11:09 AM
Web Content Article
null {} null My digital gold seller has stopped servicing my account. I still want to hold on to my digital gold investment. Can I do that? Please be assured that the gold you have bought via you...
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My digital gold seller has stopped servicing my account. I now want to sell my digital gold. What is the process
admin admin
Sep 23, 2022 11:08 AM
Web Content Article
null {} null My digital gold seller has stopped servicing my account. I now want to sell my digital gold. What is the process? We would like to assure you that your digital gold investment is safe...
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Are there any charges associated with transfer
admin admin
Sep 23, 2022 11:06 AM
Web Content Article
null {} null Are there any charges associated with transfer? There are no charges associated with transferring gold balance. null {}
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Can I transfer my gold balance
admin admin
Sep 23, 2022 11:04 AM
Web Content Article
null {} null Can I transfer my gold balance? You can transfer your gold balance online if the partner platform provides features. The gold balance can be transferred only to the accounts within the...
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How do I close my account
admin admin
Sep 23, 2022 11:02 AM
Web Content Article
null {} null How do I close my account? Customer needs to place the request for delivery/ redemption or sell back, if sale back window is active for liquidating the gold holding, if any. If you do...
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What happens in case of a failed attempt of delivery
admin admin
Sep 23, 2022 11:00 AM
Web Content Article
null {} null What happens in case of a failed attempt of delivery? Delivery to your address will be attempted three times. If you are not available at your mentioned address to accept the delivery,...
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What happens in case of a failed attempt of delivery
bhavika sony
Sep 30, 2022 6:32 AM
Web Content Article
null null null {} Delivery to your address will be attempted three times. If you are not available at your mentioned address to accept the delivery, after the third time package shall be returned...
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How do I close my account?
bhavika sony
Sep 30, 2022 6:33 AM
Web Content Article
null null null {} Customer needs to place the request for delivery/ redemption or sell back, if sale back window is active for liquidating the gold holding, if any. If you do not have any gold...
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Can I transfer my gold balance?
bhavika sony
Sep 30, 2022 6:34 AM
Web Content Article
null null null {} You can transfer your gold balance online if the partner platform provides features. The gold balance can be transferred only to the accounts within the same platform. For...
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Are there any charges associated with transfer?
bhavika sony
Sep 30, 2022 6:37 AM
Web Content Article
null null null {} There are no charges associated with transferring gold balance. {} Are there any charges associated with transfer?
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My digital gold seller has stopped servicing my account. I now want to sell my digital gold. What is the process?
bhavika sony
Sep 30, 2022 6:37 AM
Web Content Article
null null null {} We would like to assure you that your digital gold investment is safe with MMTC-PAMP. The gold you have bought via you intermediary is allocated as physical gold under your direct...
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My digital gold seller has stopped servicing my account. I still want to hold on to my digital gold investment. Can I do that?
bhavika sony
Sep 30, 2022 6:38 AM
Web Content Article
null null null {} Please be assured that the gold you have bought via you intermediary is allocated as physical gold under your direct ownership and stored within fully insured, certified vaults...
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What gold rate will be applicable for me if I am not selling my digital gold via seller using live pricing?
bhavika sony
Sep 30, 2022 6:39 AM
Web Content Article
null null null {} You shall receive the credit applicable for the weight of gold requested to be redeemed. The price applicable shall be as on same day at 5 pm as cut-off. For requests received...
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My digital gold seller has stopped servicing my account. Can I get my holding statement? Or can you please give me a holding certificate?
bhavika sony
Sep 30, 2022 6:40 AM
Web Content Article
null null null {} Upon validation of your KYC, we can share with you your holding statement. {} My digital gold seller has stopped servicing my account. Can I get my holding statement? Or can you...
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My digital gold seller has stopped servicing my account. I want to continue to buy digital gold. What is the process?
bhavika sony
Sep 30, 2022 6:41 AM
Web Content Article
null null null {} We continue to offer our digital gold product through several other partners and you can continue to buy and sell digital gold seamlessly in future by opening a digital gold...
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What is Gold Accumulation Plan (GAP)?
bhavika sony
Sep 30, 2022 6:54 AM
Web Content Article
null null null {} The GAP allows you to purchase gold using your Partner Platform account. The minimum transaction value across different platform varies from INR1 to INR1000. You can buy and sell...
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What is live gold price?
bhavika sony
Sep 30, 2022 6:55 AM
Web Content Article
null null null {} Live gold price means the gold rate in Indian Rupees (INR) per gram of (999.9) fine gold as posted from time to time, exclusive of product manufacturing/making charges and...
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How do I buy digital gold?
bhavika sony
Sep 30, 2022 6:56 AM
Web Content Article
null null null {} You can make an offer to buy Gold at the rate displayed on the Partner Platform in either rupees or grams. For example, you can buy gold worth INR1 and above or 0.1 gram and...
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