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What are making and delivery charges
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Sep 23, 2022 10:51 AM
Web Content Article
null {} null What are making and delivery charges? Making charges are the costs of manufacturing/minting Gold into a coin. This includes the cost of packaging the coin in tamper proof Certicards....
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Can I put in a different address from the one I used at the time for registering for the plan
admin admin
Sep 23, 2022 10:52 AM
Web Content Article
null {} null Can I put in a different address from the one I used at the time for registering for the plan? Yes. You can enter a different address. However, if this pin code does not fall in our...
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Is it possible after choosing a product, I get intimation saying the product is out of stock? In such as case, what do I do
admin admin
Sep 23, 2022 10:53 AM
Web Content Article
null {} null Is it possible after choosing a product, I get intimation saying the product is out of stock? In such as case, what do I do? The charges paid by you at the time of redemption will be...
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When will I receive the delivery
admin admin
Sep 23, 2022 10:54 AM
Web Content Article
null {} null When will I receive the delivery? You will be intimated about the expected delivery time, at the time of placing the order. The product will be delivered to you within 14 working days...
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Is it possible to store my redeemed gold coins and bars in safe custody and have them delivered later
admin admin
Sep 23, 2022 10:56 AM
Web Content Article
null {} null Is it possible to store my redeemed gold coins and bars in safe custody and have them delivered later? Once you place a redemption request, you have to accept the delivery made to you....
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What happens in case I receive a different product or damaged goods
admin admin
Sep 23, 2022 10:57 AM
Web Content Article
null {} null What happens in case I receive a different product or damaged goods? MMTC-PAMP explicitly urges to all its customers to inspect the package for any damage or tamper before receiving or...
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Who is responsible in case my Gold is not delivered to my address
admin admin
Sep 23, 2022 10:58 AM
Web Content Article
null {} null Who is responsible in case my Gold is not delivered to my address? MMTC-PAMP will be responsible. Customers need to contact the customer service of Partner Platform for any support....
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What if my gold balance gets debited but I don’t receive money into my partner platform account
admin admin
Sep 23, 2022 10:59 AM
Web Content Article
null {} null What if my gold balance gets debited but I don’t receive money into my partner platform account? The partner platform or MMTC-PAMP will retry payment to account shared with your...
Back North Mara Gold Mine – Statement
Over the course of June 2019, Forbidden Stories, a non-profit project, alleged that MMTC-PAMP was involved in environmental and human-rights abuses in Tanzania. MMTC-PAMP takes such allegations extremely seriously. We perform enhanced due diligence on every supply chain before entering into a new commercial relationship and rigorously follow the London Bullion Market Association (LBMA) Responsible Gold/Silver guidance, which is the industry program to comply with the OECD Due Diligence Guidance for Responsible Supply Chains of Minerals from Conflict-Affected and High-Risk Areas (OECD Guidance). Read More
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