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How do I redeem my gold
admin admin
Sep 23, 2022 10:49 AM
Web Content Article
null {} null How do I redeem my gold? You can select the quantity and denomination of the gold you wish to redeem from the available options of coins on the Partner Platform. You can request for...
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What are making and delivery charges
admin admin
Sep 23, 2022 10:51 AM
Web Content Article
null {} null What are making and delivery charges? Making charges are the costs of manufacturing/minting Gold into a coin. This includes the cost of packaging the coin in tamper proof Certicards....
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Can I put in a different address from the one I used at the time for registering for the plan
admin admin
Sep 23, 2022 10:52 AM
Web Content Article
null {} null Can I put in a different address from the one I used at the time for registering for the plan? Yes. You can enter a different address. However, if this pin code does not fall in our...
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Is it possible after choosing a product, I get intimation saying the product is out of stock? In such as case, what do I do
admin admin
Sep 23, 2022 10:53 AM
Web Content Article
null {} null Is it possible after choosing a product, I get intimation saying the product is out of stock? In such as case, what do I do? The charges paid by you at the time of redemption will be...
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When will I receive the delivery
admin admin
Sep 23, 2022 10:54 AM
Web Content Article
null {} null When will I receive the delivery? You will be intimated about the expected delivery time, at the time of placing the order. The product will be delivered to you within 14 working days...
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Is it possible to store my redeemed gold coins and bars in safe custody and have them delivered later
admin admin
Sep 23, 2022 10:56 AM
Web Content Article
null {} null Is it possible to store my redeemed gold coins and bars in safe custody and have them delivered later? Once you place a redemption request, you have to accept the delivery made to you....
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What happens in case I receive a different product or damaged goods
admin admin
Sep 23, 2022 10:57 AM
Web Content Article
null {} null What happens in case I receive a different product or damaged goods? MMTC-PAMP explicitly urges to all its customers to inspect the package for any damage or tamper before receiving or...
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Who is responsible in case my Gold is not delivered to my address
admin admin
Sep 23, 2022 10:58 AM
Web Content Article
null {} null Who is responsible in case my Gold is not delivered to my address? MMTC-PAMP will be responsible. Customers need to contact the customer service of Partner Platform for any support....
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