We do not accept returns of products.
In the unlikely event that the product delivered is in a damaged condition or a wrong product is delivered, you can call our customer care and request for return of the product. The product should be unused and in the same condition & packaging as you received it. It should be in its original packaging, along with the invoice. In case the certicard in which the product packed is opened or tampered with, return will not be accepted. Our courier partner will collect the order from the address provided by you and will get it back to us. In case you receive a different product, you need to contact our customer service at 1800-313-182182 or email at customercare@mmtcpamp.com. We will do our internal review and suggest next course of action. On successful validation, you can either return the product for a full refund or get the product replaced with the correct product.
Grievance officer (For Ecommerce Only)MMTC-PAMP India Private Limited
6th Floor , Global Gateway Tower A
MG Road, Sector 26, Gurugram,
Haryana – 122004
India
Ph: +91 124 4407200
customercare@mmtcpamp.com
info@mmtcpamp.com
For corporate sales related
queries :
corporate.sales@mmtcpamp.com
Toll Free
1800-313-182182
(08:00 AM - 08:00 PM IST, Mon - Sat)
* Accessible from Indian (+91) numbers only