MMTC-PAMP
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Privacy Policy

The terms "We" / "Us" / "Our"/”Company” individually and collectively refer to MMTC-PAMP India Private Limited and the terms "You" / "Your" / "Yourself" refer to the users.

This Privacy Policy is an electronic record in the form of an electronic contract formed under the information Technology Act, 2000 and the rules made thereunder and the amended provisions pertaining to electronic documents / records in various statutes as amended by the information Technology Act, 2000. This Privacy Policy does not require any physical, electronic or digital signature.

This Privacy Policy is a legally binding document between you and MMTC-PAMP India Private Limited (both terms defined below). The terms of this Privacy Policy will be effective upon your acceptance of the same (directly or indirectly in electronic form, by clicking on the I accept tab or by use of the website or by other means) and will govern the relationship between you and MMTC-PAMP India Private Limited, for your use of the website “Website” (defined below).

This document is published and shall be construed in accordance with the provisions of the Information Technology (reasonable security practices and procedures and sensitive personal data of information) rules, 2011 under Information Technology Act, 2000; that require publishing of the Privacy Policy for collection, use, storage and transfer of sensitive personal data or information.

Please read this Privacy Policy carefully by using the Website, you indicate that you understand, agree and consent to this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use this Website.

By providing us your Information or by making use of the facilities provided by the Website, You hereby consent to the collection, storage, processing and transfer of any or all of Your Personal Information and Non-Personal Information by us as specified under this Privacy Policy. You further agree that such collection, use, storage and transfer of Your Information shall not cause any loss or wrongful gain to you or any other person.

USER INFORMATION

To avail certain services on our Websites, users are required to provide certain information for the registration process namely: - a) your name, b) email address, c) sex, d) age, e) PIN code, f) credit card or debit card details g) medical records and history h) sexual orientation, i) biometric information, j) password etc., and / or your occupation, interests, and the like. The Information as supplied by the users enables us to improve our sites and provide you the most user-friendly experience.

All required information is service dependent and we may use the above said user information to, maintain, protect, and improve its services (including advertising services) and for developing new services

Such information will not be considered as sensitive if it is freely available and accessible in the public domain or is furnished under the Right to Information Act, 2005 or any other law for the time being in force.

COOKIES POLICY

To improve the responsiveness of the sites for our users, we may use cookies, pixel tags and similar technologies (collectively "Cookies") to collect information, including assigning each visitor a unique, random number as a User Identification ("User ID"), to understand the user's individual interests on the identified computer, for the purposes of website analytics, measuring the performance of our marketing campaigns, and optimizing our advertising across platforms. These Tracking Technologies may be placed by us or by our third-party advertising and analytics partners, including but not limited to Google, Meta, and our affiliate marketing partners (collectively, "Third-Party Partners"). Cookies serve many purposes, such as remembering Your preferences, generally improving Your online experience, and helping us to offer You the best products and services. By using Cookies, we can provide You with more user-friendly services. Further, the information on Our Website can be optimised keeping You in mind so as to improve the quality of services provided to You.

Our web servers automatically collect limited information about Your computer's connection to the Internet, including Your IP address, when You visit our site. (Your IP address is a number that lets computers attached to the Internet know where to send You data — such as the web pages You view.) Your IP address does not identify You personally. We use this information to deliver our web pages to You upon request, to tailor our site to the interests of our users, to measure traffic within our site and let advertisers know the geographic locations from where our visitors come.

Your IP address and certain device identifiers may constitute personal data under applicable law. We process such information for security, fraud prevention, website administration, analytics and service improvement. Unless You voluntarily identify Yourself (through registration, for example), we will have no way of knowing who You are, even if we assign a cookie to Your computer. The only personal information a cookie can contain is information You supply (an example of this is when You ask for our Personalised Horoscope). A cookie cannot read data off Your hard drive. Our advertisers may also assign their own cookies to Your browser (if You click on their ads), a process that we do not control.

By using our websites, you are consenting to our use of cookies in accordance with this Cookie Policy and our Privacy Notice. If you do not agree to our use of cookies in this way, you should set your browser settings accordingly, disable the cookies that we use or not use our websites at all. If you disable the cookies we use, this may impact your user experience while on the websites.

We classify material cookies in the following categories:

  • Strictly Necessary Cookies: Strictly necessary cookies are necessary for the website to function and cannot generally be switched off in our systems without negatively affecting page functionality. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. These cookies do not store any personally identifiable information.
  • Performance Cookies: These cookies help us measure and improve site performance. They help us to know which pages are the most and least popular and see how visitors move around the site. They may be set by us or by third party providers whose services and functionality we have added to our pages.
  • Functionality Cookies: These cookies enable the website to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly. The information these cookies collect may include personal data that you have disclosed. If you do not accept these cookies, it may affect the performance and functionality of the website and may restrict access to content on the website.
  • Targeting or Advertising Cookies: These cookies are used to deliver content that is more relevant to you and your interests. They are also used to deliver targeted advertising or limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaigns. They remember that you have visited one of our websites and this information is shared with other parties, including advertisers and our agencies. These cookies may also be linked to site functionality provided by third parties. Most types of these cookies track consumers via their Device ID or IP address. If you do not allow these cookies, you will experience less targeted advertising.
  • Analytics Cookies: These Cookies used for analytics help collect data that allows services to analyze and measure our audience, traffic, and engagement with the site, for example, the number of users on a website, how long they stay on the site for, and what parts of the site they visit. These insights allow services both to improve the content and to build better features that improve the user’s experience.

We use cookies that are necessary for the functioning of the Website. We use analytics, functionality and advertising cookies only in accordance with applicable law and, where required, with Your consent. We place them on your device to provide security for Our Website/Application, to store settings, analyse how the Website is used, enable user choice, to adjust the content of the Website/Application, and/or for marketing purposes, etc.

Third-party cookies are governed by the privacy and cookie policies of the respective third-party providers. These third-party vendors have their own privacy policies and cookie policies, governing the collection, storage, processing, usage, retention and disclosure of Your data/information. We recommend that You read and review cookie policies of such third-party vendors, from time to time, as may be required.

We may update this Cookie Policy from time to time to reflect changes in technology, applicable law or our business practices. The updated version will be published on this Website.

If you have any questions regarding this Cookie Policy or our use of cookies, please contact our customer care number as mentioned in our website.

LINKS TO THE OTHER SITES

Our policy discloses the privacy practices for our own web site only. Our site provides links to other websites also that are beyond our control. We shall in no way be responsible in way for your use of such sites.5.

INFORMATION SHARING

We shares the sensitive personal information to any third party without obtaining the prior consent of the user in the following limited circumstances:

(a) When it is requested or required by law or by any court or governmental agency or authority to disclose, for the purpose of verification of identity, or for the prevention, detection, investigation including cyber incidents, or for prosecution and punishment of offences. These disclosures are made in good faith and belief that such disclosure is reasonably necessary for enforcing these Terms; for complying with the applicable laws and regulations.

(b) We proposes to share such information within its group companies and officers and employees of such group companies for the purpose of processing personal information on its behalf. We also ensure that these recipients of such information agree to process such information based on our instructions and in compliance with this Privacy Policy and any other appropriate confidentiality and security measures.

INFORMATION SECURITY

We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. These include internal reviews of our data collection, storage and processing practices and security measures, including appropriate encryption and physical security measures to guard against unauthorized access to systems where we store personal data.

All information gathered on our Website is securely stored within our controlled database. The database is stored on servers secured behind a firewall; access to the servers is password-protected and is strictly limited. However, as effective as our security measures are, no security system is impenetrable. We cannot guarantee the security of our database, nor can we guarantee that information you supply will not be intercepted while being transmitted to us over the Internet. And, of course, any information you include in a posting to the discussion areas is available to anyone with Internet access.

However the internet is an ever evolving medium. We may change our Privacy Policy from time to time to incorporate necessary future changes. Of course, our use of any information we gather will always be consistent with the policy under which the information was collected, regardless of what the new policy may be.

Grievance Redressal

Redressal Mechanism: Any complaints, abuse or concerns with regards to content and or comment or breach of these terms shall be immediately informed to the designated Grievance Officer as mentioned below via in writing or through email signed with the electronic signature to: grievanceoffice@mmtcpamp.com.
("Grievance Officer").

Name: Nikhil Peter
Email ID: grievanceoffice@mmtcpamp.com
Company Name & Address
MMTC-PAMP India Private Limited
6th Floor, Global Gateway Tower-A, MG Road, Sector 26, Gurugram, Haryana – 122004, India
Email: info@mmtcpamp.com
Ph: +91 124 4407200
www.mmtcpamp.com

© MMTC-PAMP India 2026. All Rights Reserved