null {} null What gold rate will be applicable for me if I am not selling my digital gold via seller using live pricing? You shall receive the credit applicable for the weight of gold requested to...
null {} null My digital gold seller has stopped servicing my account. I now want to sell my digital gold. What is the process? We would like to assure you that your digital gold investment is safe...
null {} null Can I transfer my gold balance? You can transfer your gold balance online if the partner platform provides features. The gold balance can be transferred only to the accounts within the...
null {} null What happens in case of a failed attempt of delivery? Delivery to your address will be attempted three times. If you are not available at your mentioned address to accept the delivery,...
null null null {} Customer needs to place the request for delivery/ redemption or sell back, if sale back window is active for liquidating the gold holding, if any. If you do not have any gold...
null null null {} Please be assured that the gold you have bought via you intermediary is allocated as physical gold under your direct ownership and stored within fully insured, certified vaults...
null null null {} Upon validation of your KYC, we can share with you your holding statement. {} My digital gold seller has stopped servicing my account. Can I get my holding statement? Or can you...
null null null {} The GAP allows you to purchase gold using your Partner Platform account. The minimum transaction value across different platform varies from INR1 to INR1000. You can buy and sell...
null null null {} You can make an offer to buy Gold at the rate displayed on the Partner Platform in either rupees or grams. For example, you can buy gold worth INR1 and above or 0.1 gram and...
null null null {} When the sale back window (open sale back window) is active, you can offer to sell your Gold accumulated on Partner Platform in either Rupees or Gram. For example, you can offer...
null null null {} You can select the quantity and denomination of the gold you wish to redeem from the available options of coins on the Partner Platform. You can request for all or part of your...
null {} null What is the maximum period for which MMTC-PAMP will store my gold? You can buy and store your gold FREE of cost for a period of 5 years from the date of purchase with us. This period...
null {} null What is the exchange process? Under the exchange process, MMTC-PAMP shall purchase the customer’s metal as per the current day’s buyback rate and the amount will be credited to the...
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