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Are there any charges associated with transfer?
bhavika sony
Sep 30, 2022 1:07 AM
Web Content Article
null null null {} There are no charges associated with transferring gold balance. {} Are there any charges associated with transfer?
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My digital gold seller has stopped servicing my account. I now want to sell my digital gold. What is the process?
bhavika sony
Sep 30, 2022 1:07 AM
Web Content Article
null null null {} We would like to assure you that your digital gold investment is safe with MMTC-PAMP. The gold you have bought via you intermediary is allocated as physical gold under your direct...
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My digital gold seller has stopped servicing my account. I still want to hold on to my digital gold investment. Can I do that?
bhavika sony
Sep 30, 2022 1:08 AM
Web Content Article
null null null {} Please be assured that the gold you have bought via you intermediary is allocated as physical gold under your direct ownership and stored within fully insured, certified vaults...
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What gold rate will be applicable for me if I am not selling my digital gold via seller using live pricing?
bhavika sony
Sep 30, 2022 1:09 AM
Web Content Article
null null null {} You shall receive the credit applicable for the weight of gold requested to be redeemed. The price applicable shall be as on same day at 5 pm as cut-off. For requests received...
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My digital gold seller has stopped servicing my account. Can I get my holding statement? Or can you please give me a holding certificate?
bhavika sony
Sep 30, 2022 1:10 AM
Web Content Article
null null null {} Upon validation of your KYC, we can share with you your holding statement. {} My digital gold seller has stopped servicing my account. Can I get my holding statement? Or can you...
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My digital gold seller has stopped servicing my account. I want to continue to buy digital gold. What is the process?
bhavika sony
Sep 30, 2022 1:11 AM
Web Content Article
null null null {} We continue to offer our digital gold product through several other partners and you can continue to buy and sell digital gold seamlessly in future by opening a digital gold...
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What is Gold Accumulation Plan (GAP)?
bhavika sony
Sep 30, 2022 1:24 AM
Web Content Article
null null null {} The GAP allows you to purchase gold using your Partner Platform account. The minimum transaction value across different platform varies from INR1 to INR1000. You can buy and sell...
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What is live gold price?
bhavika sony
Sep 30, 2022 1:25 AM
Web Content Article
null null null {} Live gold price means the gold rate in Indian Rupees (INR) per gram of (999.9) fine gold as posted from time to time, exclusive of product manufacturing/making charges and...
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